Interact with customer to provide and process information in response to inquiries, concerns and requests about products and services.
Maintaining and expanding company relationship with existing customer and walk in customer.
Service to existing customer and promote company products and testing services to new customer.
Deal directly with customer either by telephone, electronically or face to face
Prepare and processing of customer orders, furnishing quotation for approval or review quotation;
Assist and support account manager in their sales operation
To take charge of interco related clients
Maintain sales record and prepare report, company quotation and parameters testing price list;
Provide information to customer including preparing and processing company brochures, company profile and service to the walk-in customers;
Response to incoming e-mail or fax in related to customer enquiries or request for quotation;
Arrangement for sample collection and company CoA or test report delivery to customer;
Register, maintaining and updating of all customers' contact phone number and address;
Assisting the management prepare tender and contract review relevant documentation preparation;
Interface effectively with other department as necessary to provide assistance to ensure that certain works and assignment completed just in time or delivery as scheduled.
Any other duties assigned by Supervisor.