NOC Specialist

Help us build the future of eMobility!

How would you like to become a true driving force in the transition towards a more sustainable future? Big talk, we know, but we’re ready to back it up.

At Spirii, we’re developing the future of eMobility through a raft of world-class products and an intelligent platform that allows our partners to bring EV charging to the masses. And we need your unique skills to help us take things even further. As a future-focused member of the Spirii team, you’ll be working on supercharging our NOC (Network Operations Center) team by being responsible for remotely managing, integrating and supervising entities in our ever-growing charging network. It’s a role that’ll see you working shoulder to shoulder with both internal and external colleagues in the development and customer excellence team – as well as alongside our growing roster of partners.

What You Will Do

The Spirii ethos is all about chasing excellence. It’s kind of our thing. We’re laser-focused on building customer experiences and solutions that enable the next generation of EV charging infrastructure.

You’ll help us get there by handling the following on a day-to-day basis:

• Monitoring health of the charging network
• Troubleshoot incidents, and perform corrective maintenance & escalation
• Identify and analyze patterns or recurring issues and suggest long-term mitigation strategies
• Remotely assist partners and installers with configuration and integration
• Assist in maintaining documentation of procedures, troubleshooting steps etc.
• Support compliance with SLAs, safety protocols etc.
• Participate in a weekly rotating 24/7 on-call duty with your NOC colleagues (estimated to occur every 7-8 weeks).

Who You Are

Spirii offers a diverse and inclusive working culture – one where talented people from all walks of life come to do their most awesome work.

We’re on the hunt for fresh thinkers who can plan, adapt, and execute just as speedily as the eMobility market moves. (Hint: that’s pretty fast).

You’ll get top marks from us if you’re flexible, curious, and bold when it comes to problem-solving.

Qualifications

• Fluency in English & Danish
• Experience with NOC work (troubleshooting, ticketing, corrective maintenance etc.)
• Some experience with Python, SQL & JSON API’s and related software
• Capable of working both independently and as part of a team, adjusting pace and intensity as needed
• Experience from the EV charging industry would be a great plus

Benefits

It is important for us to create a healthy, diverse, fun, and creative working environment, so besides all the basic benefits, we also focus a lot on social activities, flexible working hours and a good work life balance.

• Flexible Work Environment: Enjoy a collaborative, inclusive, and open workplace designed to fit your needs and support work-life balance.
• Competitive Package:
  A competitive salary, an 11% company pension plan, and a comprehensive benefits package.
• Time to Recharge: Benefit from 32 paid vacation days (5 weeks + 5 extra) and paid parental leave to focus on what matters most.
• Career Growth: Access professional development opportunities and grow your career in a high-impact, high-growth industry.
• Stay Energized: Enjoy excellent coffee, tea, free snacks, and subsidized lunches at the office.
• Stay Active: Use our Spirii gym and shared company car to keep moving.
• Make an Impact:
  Be part of a team driving the future of sustainable energy while working on meaningful projects.

The position is a permanent position in Copenhagen, Denmark.

About Spirii – Who We Are

Spirii is a full-service e-Mobility provider, which offers hardware and software charging solutions to companies in the private and the public sector. Spirii has recently celebrated its four-year anniversary as a founded company, however the people in Spirii have extensive experience working with electric cars and charging, as well as development of future transport- and energy systems.

Spirii is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Spirii strives to create an inclusive and diverse workplace, and we encourage all qualified applicants to apply regardless of age, gender, race, sexual/religious orientation, or disability.