Product Manager - Payments

Job title: Product Manager

Location: Bristol or London (including hybrid)

Salary: £55,000 - £75,000

Kaluza reimagines energy to bring net-zero within everyone’s reach. Our intelligent platform enables energy utilities to unlock the full value of a radically changing energy system and propel us to a future where renewable energy is sustainable, affordable and accessible for all. 

From automating and simplifying core operations including billing to create a lower-cost, higher-engagement experience, to optimising energy usage across smart devices in the home, we turn tough challenges into win-win-win outcomes for customers, suppliers and the energy system. 

At Kaluza we embrace a flexible, hybrid work model that balances autonomy with the power of in-person connection. Many of our teams find value in coming together regularly to collaborate, strengthen relationships, and accelerate progress. We’re focused on shaping thoughtful, team-driven approaches that support both business impact and individual well-being.

We also prioritise meaningful company-wide gatherings like our annual conference and end-of-year celebrations, that bring us together to align, connect, and celebrate.

Where in the world of Kaluza will I be working?

You’ll be joining the Kaluza Product community. We’re a group of Product Managers and Leaders focused on translating complex needs into simple and innovative solutions that solve real customer and business problems.

You’ll be working on the Kaluza’s Energy Retail platform. This is a SaaS technology platform that aims to revolutionise the operating platforms for energy retailers globally. This platform has been built with scale and technical quality in mind and is the foundation for decarbonisation efforts by Kaluza’s customers.

What will I be doing?

Our Payments teams ensure that we provide our clients and their customers a payment experience they understand and trust. Focusing on building out our payments platform, you and your cross-functional team will be responsible for:

• Building a market leading payments product. You will understand what great looks like for Kaluza & your product and will set a vision of how we can continue to delight our customers
• Internationalisation: Kaluza works across multiple international markets and supports many customer types, you will ensure we are effective at localizing where necessary but building a scalable SAAS product
• Millions of customers: We are responsible for the payments of millions of customers and this grows everyday. You and your team will ensure our payments platform is stable and scalable
• Driving payment performance: You and your team will be key to ensuring we are providing and constantly improving on excellent payment outcomes for our clients.
• Knowing your customers: You will be intimately familiar with your customers and stakeholders, these will range from operational payments teams, Energy Retailer payment stakeholders and internal consumers of your data 
• Data first: Kaluza is a platform product and you will evangelize a data/API first mindset, leading by example as well as instilling best practice across your peers

Is this the job for me?

Ideally you’ll have/be

• Experience of working on the full end to end of a feature, from collaborating with design on user journeys to working with engineers to define what is needed from our API & data
• Payments knowledge is nice to have but not a must have
• An inquisitive mind that's not afraid to ask questions
• Sympathetic to user needs but laser focussed on how an outcome delivers business benefit.
• Continuous discovery - Embedding user research throughout the product lifecycle, steering a course to build the best product
• Data informed - familiar with using quantitative data to track success
• Experience engaging with a variety of stakeholders challenging their assumptions and taking them on a journey
• Capable of bringing new insights to life, demonstrating potential, creating awareness, building advocacy and ultimately driving large scale adoption
• Be passionate about using technology to enable carbon reduction

Kaluza Values

Here at Kaluza we have five core values that guide us as a business:

We’re on a mission, We build together, We’re inclusive, We get it done, We communicate with purpose.

Our values are not words on a wall — they are at the heart of our culture. They are how we make decisions and how we treat each other. They are concrete and clear, and reflect what we as people, and as a business, really care about.

Kaluza’s vision is to power a world where net-zero is within everyone’s reach.

Would you be interested in joining us to help achieve this?

From us you’ll get

• Pension Scheme
• Kaluza Share Scheme
• Discretionary Bonus Scheme
• Private Medical Insurance + Virtual GP
• Life Assurance
• Access to Furthr - a Climate Action app
• Free Mortgage Advice and Eye Tests
• Perks at Work - access to thousands of retail discounts
• 5% Flex Fund to spend on the benefits you want most
• 26 days holiday
• Flexible bank holidays, giving you an additional 8 days which you can choose to take whenever you like
• Progressive leave policies with no qualifying service periods, including 26 weeks full pay if you have a new addition to your family
• Dedicated personal learning and home office budgets
• And more…

Even better? You’ll have access to these benefits from day 1 when you join.

We want the best people

We’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.

We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.

Find out more about working in Kaluza on our careers page and LinkedIn.