Kitchens using Winnow know exactly what they're putting in their bins. At Winnow, we help the food service and hospitality industry cut down on food waste by making the kitchen smarter.With <a href="https://www.winnowsolutions.com/vision?hsLang=en" rel="noopener noreferrer" target="_blank">Winnow Vision</a>, our AI-enabled tool, kitchens can automatically track food waste. Winnow Vision uses computer vision to help chefs easily pinpoint waste, cut costs and save time. The system takes photos of wasted food as it's thrown away and, using the images, the machine trains itself to recognise what has been thrown in the bin. This means that, over time, food will be thrown in the bin and the data will be captured automatically. This increases data accuracy and ease of use.Simple and intuitive to use, the <a href="https://www.winnowsolutions.com/en/product?hsLang=en" rel="noopener noreferrer" target="_blank">Winnow Waste Monitor</a> comprises a digital scale and a connected tablet. Using any bin, team members throw food away in the usual way. The weight is recorded and then the user selects the reason and identifies the item/dish using the tablet.

Sectors

Climate Solutions

short_description

Organization Type

Organization Size

Please provide a link to where you currently list your jobs. If you have a "Careers" page on your website, please list that URL.

Want us to tweet your job? Please write your organization's twitter username below (just the username, please do not add the '@')

Is this a climate-focused organization?

Focus: Mitigation or Adaptation

Network:

AI-powered tool reducing food waste in kitchens, cutting costs and saving time.

About usFood waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 70 countries around the world supported by our offices in London, Dubai, Singapore, Cluj-Napoca (Romania) and Chicago. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations.As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has received tremendous enthusiasm from our clients and the industry. You can read more about it on<a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai"> our website</a> and<a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/"> this article in Forbes.</a>Other recent accolades saw Winnow listed in the top 10 of the <a href="https://forwardfooding.com/foodtech500/">FoodTech 500 awards</a> - the worlds first definitive list of the global entrepreneurial talent at the intersection between food, technology and sustainability, as well as winning Impact 50's most impactful companies to work for. You can read more about it<a href="https://blog.winnowsolutions.com/winnow-named-an-impact-fifty-winner"> here</a>.We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission:Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term. Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial. People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience. Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food. Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey. People and planet positive. We’re caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we’re also committed to actively reducing our own footprint while doing so. We’re leaving the planet and its people better off than we found them.This is an opportunity to join an exciting organisation and help us propel our growth at what are truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it.About the operations teamThe Operations team are responsible for the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites. The goal – successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale.The team manage the processes, systems and controls which enable our business to successfully scale and grow. The team continually review these processes to provide innovative enhancements to achieve operational excellence, which in turn enable the company to meet its strategic objectives.Our Operations team consist of over 25 colleagues who are based in London, Dubai, Singapore and the US.About the roleAs a Customer Success Manager, you will be responsible for providing our clients with an extraordinary experience. You will be responsible for managing project plans, helping our clients to on-board, implement the solution, drive reductions and sustain change using our systems. The role will require travel across the region, including international trips to client sites. We’re looking for someone who is comfortable and able to travel as needed.Key objectivesThe full scope of your role will be discussed in detail at the interview, however typical tasks might include:<ul> <li>Build strong relationships with clients ensuring they are bought into making Winnow system successful</li> <li>Understand clients’ current situation and needs to tailor the best solutions for them</li> <li>Take a consultative approach to keep clients engaged in utilizing Winnow system to manage their food waste reduction</li> <li>Proactively analyze client reports and troubleshoot with the client where needed</li> <li>Manage KPIs jointly with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary</li> <li>Collaborate closely with internal teams in different deparment (Product, Finance, Customers Support, etc.)</li> <li>Take initiatives to improve internal processes and procedures (in line with Winnow Int’l)</li> </ul>RequirementsAbout You<ul> <li>You are likely to be least degree educated</li> <li>You will have gained work experience ideally within a multi-national organisation in a Client Success / Delivery or Project Management / Account Management / Consultancy capacity</li> <li>You have an intermediate level of Excel and working knowledge of Work and Powerpoint</li> <li>You are looking for a second role to broaden your experience while contributing to a meaningful mission. That said, we’re also open to individuals without prior Customer Success experience who are eager to build a career in this area</li> <li>You will have excellent verbal and written communication skills in English</li> </ul>Personal attributes<ul> <li>You are results driven and highly motivated. You are a, data driven person who can use data to track the success of your clients</li> <li>You have proven experience of knowing what it takes to provide consistently first-class customer service to external customers, remaining calm and measured even when dealing with the most demanding individuals </li> <li>You are comfortable taking ownership and accountability for your work whilst working effectively as part of a larger team and with limited supervision</li> <li>You have experience working as part of a global team and building positive relationships with internal and external individual across borders</li> <li>With excellent communication skills you are a confident and articulate presenter. You communicate clearly in both written and spoken language. You listen attentively and are experienced in building successful relationships at all levels from CEO to analyst</li> <li>You are persuasive and personable and find building relationships with your customers enjoyable</li> <li>You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to get things right first time</li> <li>You are able to organise self, including effective scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines</li> <li>You understand how to manage change and are happy to get your hands dirty</li> </ul>Our shared attributes<ul> <li>You are both passionate and measured. You carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term</li> <li>You are transparent in approach and enjoy healthy, respectful debate. You work hard to build open and honest collaborative relationships</li> <li>You get things done and seek to continually improve. Your customers want you on their team</li> <li>You are passionate about the value of food and are committed to the fight against food waste</li> <li>You are humble in approach and quick to pitch in if you see someone struggling</li> </ul>Benefits<ul> <li>Competitive base salary plus customer success bonus</li> <li>23 days of paid vacation time in addition to national holidays, plus the option to buy a further 5 days annual leave</li> <li>Company stock options package</li> <li>401k contributions</li> <li>Company part-funded health insurance and eye care allowance</li> <li>2 Wellness hours per month plus a 44 USD gross monthly wellness allowance</li> <li>Eligible for Customer Success discretionary bonus scheme</li> <li>Employee Assistance Program - 24/7 helpline for your wellbeing</li> <li>Learning and development allowance of 370 USD annually</li> <li>Hybrid way of working - we’re all in the office on Tuesdays and Wednesdays</li> <li>Company provided snacks and coffee on office days</li> <li>Early Finish Fridays - log off at 3 PM on a Friday if you have completed your tasks by then</li> <li>Our own office space with a great working environment</li> <li>You will love what you do – waking up every day solving one of the biggest social problems of our generation - food waste</li> <li>Committed team members with broad experience who share a common passion to build a world class business</li> </ul>

Customer Success Manager

About UsFood waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology. Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 70 countries around the world supported by our offices in London, Dubai, Singapore, Cluj-Napoca (Romania) and Chicago. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations.As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has received tremendous enthusiasm from our clients and the industry. You can read more about it on<a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai"> our website</a> and<a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/"> this article in Forbes.</a>Other recent accolades saw Winnow awarded a winner of Impact 50's most impactful companies to work for. You can read more about it<a href="https://blog.winnowsolutions.com/winnow-named-an-impact-fifty-winner"> here</a>.We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission:Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term.Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial.People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience.Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food.Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey.People and planet positive. We’re caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we’re also committed to actively reducing our own footprint while doing so. We’re leaving the planet and its people better off than we found them.This is an opportunity to join an exciting organisation and help us propel our growth at what are truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it.About the TeamThe Operations team are responsible for the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites. The goal – successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale.The team manage the processes, systems and controls which enable our business to successfully scale and grow. The team continually review these processes to provide innovative enhancements to achieve operational excellence, which in turn enable the company to meet its strategic objectives.Our Operations team consist of over 25 colleagues who are based in London, Dubai, Singapore and the US.RequirementsWe are looking for a motivated and entrepreneurial individual with a can-do attitude to join our North American Operations team. You will be playing an instrumental role in managing and growing North America’s client portfolio. You will have opportunities to lead exciting implementation projects with our key clients across different locations.The role will require travel across the region, including international trips to client sites. We’re looking for someone who is comfortable and able to travel as needed.Key Objectives of Role:Managing your own portfolio of accounts your key responsibilities will include:<ul> <li>Build strong relationships with clients ensuring they are bought in to making Winnow system successful</li> <li>Understand clients’ current situation and needs to tailor the best solutions for them</li> <li>Ensure smooth end-to-end implementation process with client, train multi-disciplined teams to use Winnow in person and remotely</li> <li>Take a consultative approach to keep clients engaged in utilizing Winnow system to manage their food waste reduction</li> <li>Proactively analyse client reports and troubleshoot with the client where needed</li> <li>Manage KPIs jointly with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary</li> <li>Collaborate closely with internal teams in different regions</li> <li>Take initiatives to improve internal processes and procedures (in line with Winnow Int’l)</li> <li>Support our front line tech and customer support team with clients’ enquiries where required</li> </ul>Education and Experience:<ul> <li>You are likely to be degree educated</li> <li>You will have gained work experience ideally within a multi-national organisation in a Client Success / Delivery or Project Management / Account Management / Consultancy capacity</li> <li>You have an intermediate level of Excel and working knowledge of Word and Powerpoint</li> </ul>Personal Attributes:<ul><li>You will have excellent verbal and written communication skills in English. </li></ul><ul> <li>You share our belief that collaboration is critical to achieving our mission. You can demonstrate how you have thrived working effectively in partnership with others</li> <li>You have proven experience in challenging and questioning the status quo. You enjoy suggesting creative and innovative solutions to improve the way things get done</li> <li>You are results driven and can demonstrate how you have delivered value added solutions which are intuitive and easy to use</li> <li>You have proven experience of knowing what it takes to provide consistently first-class customer service to customers, remaining calm and measured even when dealing with the most demanding of individuals</li> <li>You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to ensure you get things right the first time</li> <li>You are able to organise yourself, including effective project management and scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines</li> <li>You are willing to roll up your sleeves and get work done, taking the initiative to help your team members. You have a growth mentality and a willingness to learn.</li> </ul>Benefits<ul> <li>Entry-level salary for Customer Success Associate: $50,000 per year, plus Customer Success Bonus</li> <li>23 days of paid vacation time in addition to national holidays, plus the option to buy a further 5 days annual leave</li> <li>Company stock options package</li> <li>401k contributions</li> <li>Company part-funded health insurance and eye care allowance</li> <li>2 Wellness hours per month plus a 44 USD gross monthly wellness allowance</li> <li>Eligible for Customer Success discretionary bonus scheme</li> <li>Employee Assistance Program - 24/7 helpline for your wellbeing</li> <li>Learning and development allowance of 370 USD annually</li> <li>Hybrid way of working - we’re all in the office on Tuesdays and Wednesdays</li> <li>Company provided snacks and coffee on office days</li> <li>Early Finish Fridays - log off at 3 PM on a Friday if you have completed your tasks by then</li> <li>Our own office space with a great working environment</li> <li>You will love what you do – waking up every day solving one of the biggest social problems of our generation - food waste</li> <li>Committed team members with broad experience who share a common passion to build a world class business</li> </ul>

Customer Success Associate

About usFood waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 70 countries around the world supported by our offices in London, Dubai, Shanghai, Singapore, Romania and North America. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations.As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has received tremendous enthusiasm from our clients and the industry. You can read more about it on <a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai">our website</a> and <a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/">this article in Forbes.</a>Other recent accolades saw Winnow awarded a winner of Impact 50's most impactful companies to work for. You can read more about it <a href="https://blog.winnowsolutions.com/winnow-named-an-impact-fifty-winner">here</a>.We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission:Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term. Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial. People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience. Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food. Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey. People and planet positive. We’re caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we’re also committed to actively reducing our own footprint while doing so. We’re leaving the planet and its people better off than we found them.This is an opportunity to join an exciting organisation and help us propel our growth at what are truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it.About the operations teamThe Operations team are responsible for the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites. The goal – successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale.The team manage the processes, systems and controls which enable our business to successfully scale and grow. The team continually review these processes to provide innovative enhancements to achieve operational excellence, which in turn enable the company to meet its strategic objectives.Our Operations team consist of over 20 colleagues who are based in London, Dubai, Singapore and Chicago.About the roleThis is an exciting opportunity for a Customer Success Manager to play an instrumental role on implementing our technology in our growing markets in Europe. This role might suit someone looking for their first permanent opportunity, or equally a second jobber wanting to build on some work experience they have gained already. This is a hands-on role that involves daily interaction and support for clients, addressing their needs directly.If you are a driven, French-speaking, entrepreneurial candidate with strong problem-solving skills who is excited about supporting exciting projects and delivering outstanding results, we would love to hear from you.This role will involve regional and international travel. You should be comfortable to spend around 25% of your time travelling.Key objectivesAs a Customer Success Manager, you will be responsible for providing our new clients with an extraordinary experience. You will be responsible for managing project plans, helping our clients to on-board, implement the solution, drive reductions and sustain change using our systems. The full scope of your role will be discussed in detail at the interview, however typical tasks might include:<ul> <li>Build strong relationships with clients ensuring they are bought into making Winnow system successful</li> <li>Understand clients’ current situation and needs to tailor the best solutions for them</li> <li>Take a consultative approach to keep clients engaged in utilizing Winnow system to manage their food waste reduction</li> <li>Proactively analyze client reports and troubleshoot with the client where needed</li> <li>Manage KPIs jointly with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary</li> <li>Collaborate closely with internal teams in different deparment (Product, Finance, Customers Support, etc.)</li> <li>Take initiatives to improve internal processes and procedures (in line with Winnow Int’l)</li> </ul>RequirementsAbout You<ul> <li>You are likely to be least degree educated</li> <li>You will have gained work experience ideally within a multi-national organisation in a Client Success / Delivery or Project Management / Account Management / Consultancy capacity</li> <li>You have an intermediate level of Excel and working knowledge of Work and Powerpoint</li> <li>You are fluent in French (written and spoken) and proficiency in a second language is a strong plus</li> <li>You are looking for a second role to broaden your experience while contributing to a meaningful mission. That said, we’re also open to individuals without prior Customer Success experience who are eager to build a career in this area.</li> </ul>Personal attributes<ul> <li>You are results driven and highly motivated. You are a, data driven person who can use data to track the success of your clients</li> <li>You have proven experience of knowing what it takes to provide consistently first-class customer service to external customers, remaining calm and measured even when dealing with the most demanding individuals </li> <li>You are comfortable taking ownership and accountability for your work whilst working effectively as part of a larger team and with limited supervision</li> <li>You have experience working as part of a global team and building positive relationships with internal and external individual across borders</li> <li>With excellent communication skills you are a confident and articulate presenter. You communicate clearly in both written and spoken language. You listen attentively and are experienced in building successful relationships at all levels from CEO to analyst</li> <li>You are persuasive and personable and find building relationships with your customers enjoyable</li> <li>You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to get things right first time</li> <li>You are able to organise self, including effective scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines</li> <li>You understand how to manage change and are happy to get your hands dirty</li> </ul>Our shared attributes<ul> <li>You are both passionate and measured. You carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term</li> <li>You are transparent in approach and enjoy healthy, respectful debate. You work hard to build open and honest collaborative relationships</li> <li>You get things done and seek to continually improve. Your customers want you on their team</li> <li>You are passionate about the value of food and are committed to the fight against food waste</li> <li>You are humble in approach and quick to pitch in if you see someone struggling</li> </ul>Benefits<ul> <li>Competitive base salary</li> <li>Eligible for Customer Success discretionary bonus scheme</li> <li>Company stock options package</li> <li>Matching pension scheme</li> <li>2 Wellness hours per month plus a £48 gross monthly wellness allowance</li> <li>25 days of paid vacation time in addition to national holidays, plus the option to buy a further 5 days annual leave</li> <li>Company part-funded private health insurance and eyecare allowance </li> <li>Life insurance (3 times base salary)</li> <li>Employee Assistance Programme - 24/7 helpline for your wellbeing</li> <li>Learning and development allowance of £300 annually</li> <li>Cycle to work scheme</li> <li>Hybrid way of working - we’re all in the office on Tuesdays and Thursdays</li> <li>Company provided breakfast &amp; snacks on office days</li> <li>Early Finish Fridays - log off at 3 PM on a Friday if you have completed your tasks by then</li> <li>Great office space in central London and a great working environment</li> <li>You will love what you do – waking up every day solving one of the biggest social problems of our generation -food waste</li> <li>Committed team members with broad experience who share a common passion to build a world class business</li> </ul>

Customer Success Manager (Fluency in French + Additional EU Language is

About usFood waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with thousands of sites and are operating in over 90 countries around the world supported by our offices in London, Dubai, Singapore, Cluj-Napoca (Romania) and Chicago. We are a scale-up stage company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow works with hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations.As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has received tremendous enthusiasm from our clients and the industry. You can read more about it on<a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai"> our website</a> and<a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/"> this article in Forbes.</a>Other recent accolades saw Winnow listed in the 2025<a href="https://www.thetimes.com/best-places-to-work/medium-companies/article/best-medium-companies-uk-2025-6h5mzgkwc"> Sunday Times Best Places to Work</a> - a recognition based on feedback from our UK team. While this award is based in the UK, it reflects something global: a culture built on purpose, collaboration, and the belief that businesses can - and should - tackle real-world problems while being great places to work. Previous awards saw Winnow in the top 10 of the <a href="https://forwardfooding.com/foodtech500/">FoodTech 500 awards</a> - the worlds first definitive list of the global entrepreneurial talent at the intersection between food, technology and sustainability, as well as winning Impact 50's most impactful companies to work for. You can read more about it<a href="https://blog.winnowsolutions.com/winnow-named-an-impact-fifty-winner"> here</a>.We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission:Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term.Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial.People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience.Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food.Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey.People and planet positive. We’re caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we’re also committed to actively reducing our own footprint while doing so. We’re leaving the planet and its people better off than we found them.This is an opportunity to join an exciting organisation and help us propel our growth at what are truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it.About the teamThe Technical Support team plays a crucial role in taking responsibility for running the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites.The goal – successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale. Once, key clients, the aim is to provide an immaculate service avoiding churn and increasing revenue.The Tech Support team is the lifeline to our sites. We believe in excellent customer service and put our clients at the forefront of what we do. This role is responsible for being the frontline support to our clients and ensure they are able to use the Winnow system to reach their food reduction targets. The role would be perfect for someone that loves problem-solving, proactively speaking to customers, and wanting to operate independently.Key objectives of roleThe L1 Technical Support Engineer receives client requests for trouble shooting and technical assistance related to Winnow's artificial intelligence tools deployed across our client base throughout the Americas and Globally. This role reports directly to the L1 Technical Support Manager based in Europe, with a dotted line to the MD for the Americas. This is also an opportunity to work with a global technical support team and clients who are global leaders in hospitality.Typical responsibilities include:<ul> <li>Act as Key customer support person to existing clients with daily site performance monitoring.</li> <li>Assess and solve any technical challenges faced by our clients within specific SLA’s.</li> <li>Monitor all Winnow systems’ performance in the daily, while proactively contacting sites where technical challenges are detected.</li> <li>Root cause problems and escalate common issues to the tech team in a structured manner.</li> <li>Providing help and answers to the customers' technical issues through identification of the problem itself, research on answers and subsequent provision of guidance.</li> <li>Develop product knowledge documentation to serve as a technical resource.</li> <li>Assemble metrics for weekly and monthly internal support KPIs.</li> <li>Prepare regular sites’ reports and performance analysis.</li> <li>Collaborate closely with internal teams in different regions.</li> <li>Take initiatives to improve internal process and procedure (in line with Winnow Int’l).</li> <li>Manage material stock levels and the assembly and shipping of our system for clients.</li> <li>Evaluation of the system's problems and recommend enhancements.</li> <li>This role requires availability between 8AM and 5PM EST (GMT-5). </li> </ul>RequirementsEducation and experience:<ul> <li>Candidates are likely to be degree educated.</li> <li>You will have excellent verbal and written English and Spanish language skills.</li> <li>You will have gained experience in a Customer Support role, and will be a keen user of technology and experienced in troubleshooting problems.</li> <li>An ITIL Foundation qualification would be ideal, as would knowledge of the operating systems and relevant hardware and/or software.</li> <li>Ability to quickly understand complex or technical concepts.</li> <li>Strong analytic skills; comfortable using data management tools such as Excel, performing data analysis, and data annotation as needed. Database experience with SQL and basic Linux and Networking would be preferred.</li> </ul>Personal Attributes:<ul> <li>You have proven experience in challenging and questioning the status quo. You enjoy suggesting creative and innovative solutions to improve the way things get done.</li> <li>You are results driven and can demonstrate how you have delivered value added solutions which are intuitive and easy to use.</li> <li>Proven experience of knowing what it takes to provide consistently first-class customer service to customers, remaining calm and measured even when dealing with the most demanding of individuals.</li> <li>Excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to ensure you get things right the first time.</li> <li>Able to self-organise, including effective project management and scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines.</li> <li>Demonstrates excellent communication skills. You are articulate in both written and spoken English as well as Spanish. You listen attentively; you process and comprehend what you hear. You are also confident enough to ask questions and to clarify ambiguous points.</li> <li>You are willing to roll up your sleeves and get work done, taking the initiative to help your team members. You have a growth mentality and a willingness to learn.</li> <li>You are motivated and driven, and able to work independently without close supervision.</li> </ul>

L1 Technical Support Engineer

About usFood waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with thousands of sites and are operating in over 90 countries around the world supported by our offices in London, Dubai, Singapore, Cluj-Napoca (Romania) and Chicago. We are a scale-up stage company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow works with hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations.As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has received tremendous enthusiasm from our clients and the industry. You can read more about it on<a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai"> our website</a> and<a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/"> this article in Forbes.</a>Other recent accolades saw Winnow listed in the 2025<a href="https://www.thetimes.com/best-places-to-work/medium-companies/article/best-medium-companies-uk-2025-6h5mzgkwc"> Sunday Times Best Places to Work</a> - a recognition based on feedback from our UK team. While this award is based in the UK, it reflects something global: a culture built on purpose, collaboration, and the belief that businesses can - and should - tackle real-world problems while being great places to work. Previous awards saw Winnow in the top 10 of the <a href="https://forwardfooding.com/foodtech500/">FoodTech 500 awards</a> - the worlds first definitive list of the global entrepreneurial talent at the intersection between food, technology and sustainability, as well as winning Impact 50's most impactful companies to work for. You can read more about it<a href="https://blog.winnowsolutions.com/winnow-named-an-impact-fifty-winner"> here</a>.We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission:Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term.Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial.People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience.Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food.Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey.People and planet positive. We’re caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we’re also committed to actively reducing our own footprint while doing so. We’re leaving the planet and its people better off than we found them.This is an opportunity to join an exciting organisation and help us propel our growth at what are truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it.About the teamOur Materials team is based in the buildroom at our London office and plays a critical role in delivering our solutions to customers around the world. The team is responsible for managing the end-to-end process of supplying hardware, from liaising with suppliers and receiving components, to building, packaging, and shipping completed systems globally. This is a hands-on, fast-paced role that sits at the heart of our operations, ensuring that every customer receives their equipment accurately and on time. As such, this role is fully office-based and central to our delivery success.The RoleWe are looking for a motivated and ambitious individual with a can-do attitude to join our organisation, taking responsibility for the management and distribution of our product hardware.Key objectives- Manage the stock of hardware materials from arrival at our storage space through to distribution out to our customers- Provision and assemble product software onto hardware so that it meets the needs of each individual customer- Act as the final stage of quality control prior to hardware being delivered to the end user, making engineering adjustments if applicable.- Arrange shipment of products to our global customer base- Track shipment of products, resolving customs challenges as they arise- Ship spare / replacement parts as required- Act as key point of contact for hardware, materials and logistics suppliers- Maintain the relevant systems to track which hardware products are on which client sites- Partner with Operations to ensure sufficient levels of stock are maintained to satisfy customer demand- Support product and hardware teams on ad-hoc projects (for example procurement of new materials, liaising with suppliers to ensure new materials are fit for purpose etc.- Manage receipt of any faulty equipment returned, ensuring it is logged and ready for the Hardware team's diagnosis.- Assemble metrics for weekly and monthly internal KPIs for example reporting on costs verses budgets, shipping costs, hardware costs verses budget etcThe Materials function within our operations team is a ‘doing’ role. This role would be perfect for someone that loves getting stuck in, has a keen awareness of (or interest in) the complexities of international logistics and can identify and implement improvements quickly. We believe in being people of action and this role provides plenty of opportunity for someone to come in and make their mark for WinnowRequirementsEducation and experience<ul> <li>You are likely to be degree educated</li> <li>You are likely to have some prior work experience ideally within the logistics industry and have some understanding of the tech industry</li> <li>You will ideally have an intermediate level of Excel and working knowledge of Word </li> </ul>Personal attributes<ul> <li>You are results driven and highly motivated. You are a data driven person who is comfortable using data to plan and track shipments around the world</li> <li>You are comfortable taking ownership and accountability for your work whilst working effectively as part of a larger team and with limited supervision</li> <li>You have experience working as part of a global team and building positive relationships with internal and external individuals across borders</li> <li>With excellent communication skills you are a confident and articulate presenter. You communicate clearly in both written and spoken language. You listen attentively and are experienced in building successful relationships with internal and external stakeholders</li> <li>You are persuasive and personable and find building relationships with suppliers and colleagues enjoyable</li> <li>You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to get things right first time</li> <li>You are able to organise self, including effective scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines</li> <li>You understand how to manage change and are happy to get your hands dirty</li> </ul>Our shared attributes<ul> <li>You are both passionate and measured. You carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term</li> <li>You are transparent in approach and enjoy healthy, respectful debate. You work hard to build open and honest collaborative relationships</li> <li>You get things done and seek to continually improve. </li> <li>You are passionate about the value of food and are committed to the fight against food waste</li> <li>You are humble in approach and quick to pitch in if you see someone struggling</li> </ul>Benefits<ul> <li>Competitive base salary</li> <li>Company stock options package</li> <li>Matching pension scheme</li> <li>2 Wellness hours per month plus a £48 gross monthly wellness allowance</li> <li>25 days of paid vacation time in addition to national holidays, plus the option to buy a further 5 days annual leave plus accrue additional leave based on length of service</li> <li>Company part-funded private health insurance and eyecare allowance </li> <li>Life insurance (3 times base salary)</li> <li>Employee Assistance Programme - 24/7 helpline for your wellbeing</li> <li>Learning and development allowance of £300 annually</li> <li>Cycle to work scheme</li> <li>Company provided snacks on office days</li> <li>Early Finish Fridays - log off at 3 PM on a Friday if you have completed your tasks by then</li> <li>Great office space in central London and a great working environment</li> <li>You will love what you do – waking up every day solving one of the biggest social problems of our generation -food waste</li> <li>Committed team members with broad experience who share a common passion to build a world class business</li> </ul>

Materials Executive - entry level opportunity

About usFood waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 70 countries around the world supported by our offices in London, Dubai, Singapore, Cluj-Napoca (Romania) and Chicago. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations.As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has received tremendous enthusiasm from our clients and the industry. You can read more about it on<a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai"> our website</a> and<a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/"> this article in Forbes.</a>Other recent accolades saw Winnow listed in the top 10 of the <a href="https://forwardfooding.com/foodtech500/">FoodTech 500 awards</a> - the worlds first definitive list of the global entrepreneurial talent at the intersection between food, technology and sustainability, as well as winning Impact 50's most impactful companies to work for. You can read more about it<a href="https://blog.winnowsolutions.com/winnow-named-an-impact-fifty-winner"> here</a>.We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission:Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term. Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial. People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience. Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food. Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey. People and planet positive. We’re caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we’re also committed to actively reducing our own footprint while doing so. We’re leaving the planet and its people better off than we found them.This is an opportunity to join an exciting organisation and help us propel our growth at what are truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it.About the operations teamThe Operations team are responsible for the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites. The goal – successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale.The team manage the processes, systems and controls which enable our business to successfully scale and grow. The team continually review these processes to provide innovative enhancements to achieve operational excellence, which in turn enable the company to meet its strategic objectives.Our Operations team consist of over 25 colleagues who are based in London, Dubai, Singapore and the US.About the roleAs a Customer Success Manager, you will be responsible for providing our clients with an extraordinary experience. You will be responsible for managing project plans, helping our clients to on-board, implement the solution, drive reductions and sustain change using our systems. The role will require travel across the region to client sites, including international trips, which means that you will need to be someone who is comfortable and able to travel as needed. The role also requires periodic travel to our regional headquarters in Singapore - typically once a month. When not traveling or visiting clients, this role will require you to work from home, so you will need a home office or similar set-up that will accommodate frequent work from home.Key objectivesThe full scope of your role will be discussed in detail at the interview, however typical tasks might include:<ul> <li>Build strong relationships with clients ensuring they are bought into making Winnow system successful</li> <li>Understand clients’ current situation and needs to tailor the best solutions for them</li> <li>Take a consultative approach to keep clients engaged in utilising Winnow system to manage their food waste reduction</li> <li>Proactively analyse client reports and troubleshoot with the client where needed</li> <li>Manage KPIs jointly with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary</li> <li>Collaborate closely with internal teams in different department (Product, Finance, Customers Support, etc.)</li> <li>Take initiatives to improve internal processes and procedures (in line with Winnow Int’l)</li> </ul>RequirementsEducation and experience <ul> <li>Candidates are at least degree educated from a reputable university</li> <li>You should have at least 3-5 years working experience, ideally in operations</li> <li>Ideal candidate would have exposure to hospitality industry and/or SaaS companies</li> <li>You should be a familiar and competent user of Google applications and Microsoft Office</li> <li>You will have excellent verbal and written Mandarin and English language skills (Spoken Cantonese is a bonus)</li> </ul>Personal Attributes:<ul> <li>You are comfortable taking ownership and accountability for your work whilst working effectively as part of a larger team</li> <li>You are confident to communicate with clients over the phone or face to face in a professional manner</li> <li>You have strong analytical skills and are comfortable dealing with a large amount of data on a daily basis</li> <li>You are diligent and always thrive for high quality delivery of tasks in a timely manner</li> <li>You have excellent attention to detail</li> <li>You are able to effectively prioritize own tasks and manage multiple tasks in parallel</li> <li>You are a problem solver, is able to identify the root cause and provide feasible solutions</li> <li>You are transparent and act with integrity at all times</li> <li>You share our belief that collaboration is critical in to achieving our mission. You are passionate on solving the food waste issue</li> <li>You are excited by the opportunities and challenges of working in the fast-paced environment of a start up</li> </ul>Benefits<ul> <li>Competitive base salary</li> <li>Company stock options package</li> <li>Eligible for discretionary Customer Success discretionary bonus scheme</li> <li>20 days of paid vacation time in addition to national holidays, plus the option to buy a further 5 days annual leave</li> <li>2 Wellness hours per month </li> <li>Company part-funded health insurance and eye care allowance</li> <li>Life insurance (3 times base salary)</li> <li>Employee Assistance Programme - 24/7 helpline for your wellbeing</li> <li>Learning and development allowance </li> <li>Early Finish Fridays - log off at 3 PM on a Friday if you have completed your tasks by then</li> <li>You will love what you do – waking up every day solving one of the biggest social problems of our generation - food waste</li> <li>Committed team members with broad experience who share a common passion to build a world class business</li> </ul>

Customer Success Manager (Mandarin speaker required)

About usFood waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 70 countries around the world supported by our offices in London, Dubai, Singapore, Cluj-Napoca (Romania) and Chicago. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations.As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has received tremendous enthusiasm from our clients and the industry. You can read more about it on<a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai"> our website</a> and<a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/"> this article in Forbes.</a>Other recent accolades saw Winnow listed in the top 10 of the <a href="https://forwardfooding.com/foodtech500/">FoodTech 500 awards</a> - the worlds first definitive list of the global entrepreneurial talent at the intersection between food, technology and sustainability, as well as winning Impact 50's most impactful companies to work for. You can read more about it<a href="https://blog.winnowsolutions.com/winnow-named-an-impact-fifty-winner"> here</a>.We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission:Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term. Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial. People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience. Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food. Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey. People and planet positive. We’re caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we’re also committed to actively reducing our own footprint while doing so. We’re leaving the planet and its people better off than we found them.This is an opportunity to join an exciting organisation and help us propel our growth at what are truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it.About the roleWe are excited to be searching for a dynamic and talented Business Development professional to our team to drive Winnow’s growth within the hospitality sector across the APAC region. In this pivotal role, you will shape and execute the strategy to expand our footprint, identifying opportunities and leading initiatives that drive impactful results especially across the APAC markets.The role will require travel across the region to client sites, including international trips, which means that you will need to be someone who is comfortable and able to travel as needed. The role also requires periodic travel to our regional headquarters in Singapore, typically once a month. When not travelling or visiting clients, this role will require you to work from home, so you will need a home office or a similar set-up that will accommodate frequent work from home.Based in Shanghai and with fluency in Mandarin, you will collaborate with a diverse, international team spanning sales, marketing, tech, and account management across five global locations. This is a unique opportunity to be part of a mission-driven company making a real difference.Key objectives<ul> <li>Lead the full end-to-end sales process with customers in APAC</li> <li>Review and develop the Business Development strategy within the APAC region</li> <li>Manage the building of a pipeline within the industry in order to expand sales penetration, and provide solutions-based sales and service offering to customers</li> <li>Develop deep relationships with key influencers in the market to help build a demand for our product</li> <li>Develop strategies for winning and growing our business with clients, ensuring we obtain the buy-in of the full decision making unit</li> <li>Nurture new accounts, highlighting early successes and advocating for scaling of our technology across their business</li> <li>Expand existing accounts, building on past successes to roll out across entire portfolios</li> <li>Identify routes into our target clients and build C suite-level relationships</li> <li>Monitor closely the activities of competitors and look to possible co-operations or acquisitions</li> <li>Represent Winnow taking speaking opportunities at conferences and events to drive sales and grow our network</li> </ul>Requirements<ul> <li>Fluency in Mandarin is required (Spoken Cantonese is a bonus)</li> <li>Experience in SaaS sales will be welcomed. You have proven in successfully navigating the sales cycle and in creating urgency and progression to drive sales swiftly to a close</li> <li>Experience in technology sales, with a track record of closing deals with large corporates for 3-5 years preferred</li> <li>Experience in a high-performing sales team with a proven track record of exceeding sales targets</li> <li>Experience selling to hospitality, primarily hotels and contract catering is a plus</li> <li>You are likely to be degree educated</li> </ul>Personal attributes <ul> <li>You are results-driven and can demonstrate how you have delivered effective solutions at pace</li> <li>You can demonstrate success in collaborating cross-functionally in order to deliver the best to your customers. You value the need to build strong partnerships internally and invest time in this activity </li> <li>You are transparent and act with integrity at all times</li> <li>You are able to organise self, including effective scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines</li> <li>You demonstrate excellent communication skills. You are a confident and articulate presenter to audiences small and large. You communicate clearly in both written and spoken language. You listen attentively; you process and comprehend what you hear</li> <li>You have a track record of identifying and understanding complex problems, analysing options and deploying sound and sometimes tough decision-making skills</li> <li>You have strong analytical skills and are proven in using data to quickly get to the root cause of an issue from which you can start to work on a solution</li> </ul>Our shared attributes<ul> <li>You are both passionate and measured. You carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term</li> <li>You are transparent in approach and enjoy healthy, respectful debate. You work hard to build open and honest collaborative relationships</li> <li>You get things done and seek to continually improve. Your customers want you on their team</li> <li>You are passionate about the value of food and are committed to the fight against food waste</li> <li>You are humble in approach and quick to pitch in if you see someone struggling</li> </ul>Benefits<ul> <li>Competitive base salary</li> <li>Company stock options package</li> <li>Eligible for Sales commission</li> <li>20 days of paid vacation time in addition to national holidays, plus the option to buy a further 5 days annual leave</li> <li>2 Wellness hours per month </li> <li>Company part-funded health insurance and eye care allowance</li> <li>Life insurance (3 times base salary)</li> <li>Employee Assistance Programme - 24/7 helpline for your wellbeing</li> <li>Learning and development allowance </li> <li>Early Finish Fridays - log off at 3 PM on a Friday if you have completed your tasks by then</li> <li>You will love what you do – waking up every day solving one of the biggest social problems of our generation -food waste</li> <li>Committed team members with broad experience who share a common passion to build a world class business</li> </ul>

Business Development Manager (Mandarin speaker required)

About usFood waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 70 countries around the world supported by our offices in London, Dubai, Shanghai, Singapore, Romania and North America. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations.As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has received tremendous enthusiasm from our clients and the industry. You can read more about it on <a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai">our website</a> and <a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/">this article in Forbes.</a>Other recent accolades saw Winnow awarded a winner of Impact 50's most impactful companies to work for. You can read more about it <a href="https://blog.winnowsolutions.com/winnow-named-an-impact-fifty-winner">here</a>.We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission:Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term. Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial. People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience. Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food. Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey. People and planet positive. We’re caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we’re also committed to actively reducing our own footprint while doing so. We’re leaving the planet and its people better off than we found them.This is an opportunity to join an exciting organisation and help us propel our growth at what are truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it.About the operations teamThe Operations team are responsible for the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites. The goal – successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale.The team manage the processes, systems and controls which enable our business to successfully scale and grow. The team continually review these processes to provide innovative enhancements to achieve operational excellence, which in turn enable the company to meet its strategic objectives.Our Operations team consist of over 20 colleagues who are based in London, Dubai, Singapore and Chicago.About the roleThis is an exciting opportunity for a Customer Success Executive to play an instrumental role on implementing our technology in our growing markets in Europe. This role might suit someone looking for their first permanent opportunity, or equally a second jobber wanting to build on some work experience they have gained already.If you are a driven, tri-lingual, entrepreneurial candidate with strong problem solving skills who is excited about supporting exciting projects and delivering outstanding results, we would love to hear from you.This role will involve regional and international travel. You should be comfortable to spend around 25% of your time travelling.Key objectivesAs a Customer Success Executive, you will be helping our clients on-board, implement, drive food waste reductions and sustain change through our technology: <ul> <li>Build exceptionally strong relationships with clients ensuring they are bought in to making the Winnow system successful;</li> <li>Manage the process of smoothly onboarding customers, train multi-disciplined teams to use Winnow both in person, in central training locations and remotely;</li> <li>Keep clients engaged by working with them to ensure their waste reduction targets are met through monitoring site performance and using Winnows’ insights</li> <li>Proactively analyse client reports and troubleshoot with the client where needed</li> <li>Manage KPIs jointly with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary</li> <li>Identify opportunities to improve processes, customer’s experience and product</li> <li>Support our front line tech and customer support team with clients enquiries where required</li> </ul>RequirementsEducation and experience<ul> <li>You are likely to be degree educated</li> <li>You can be a recent graduate or someone with 1–2 years of experience</li> <li>You have an advanced business level in German and a 2nd European language - Dutch, Italian, French or Spanish</li> <li>You will ideally have an intermediate level of Excel</li> </ul>Personal attributes<ul> <li>You are results driven and highly motivated. You are a, data driven person who can use data to track the success of your clients</li> <li>You have proven experience of knowing what it takes to provide consistently first-class customer service to external customers, remaining calm and measured even when dealing with the most demanding individuals </li> <li>You are comfortable taking ownership and accountability for your work whilst working effectively as part of a larger team and with limited supervision</li> <li>You have experience working as part of a global team and building positive relationships with internal and external individual across borders</li> <li>With excellent communication skills you are a confident and articulate presenter. You communicate clearly in both written and spoken language. You listen attentively and are experienced in building successful relationships at all levels from CEO to analyst</li> <li>You are persuasive and personable and find building relationships with your customers enjoyable</li> <li>You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to get things right first time</li> <li>You are able to organise self, including effective scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines</li> <li>You understand how to manage change and are happy to get your hands dirty</li> </ul>Our shared attributes<ul> <li>You are both passionate and measured. You carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term</li> <li>You are transparent in approach and enjoy healthy, respectful debate. You work hard to build open and honest collaborative relationships</li> <li>You get things done and seek to continually improve. Your customers want you on their team</li> <li>You are passionate about the value of food and are committed to the fight against food waste</li> <li>You are humble in approach and quick to pitch in if you see someone struggling</li> </ul>Benefits<ul> <li>Competitive base salary</li> <li>Eligible for Customer Success discretionary bonus scheme</li> <li>Company stock options package</li> <li>Matching pension scheme</li> <li>2 Wellness hours per month plus a £48 gross monthly wellness allowance</li> <li>25 days of paid vacation time in addition to national holidays, plus the option to buy a further 5 days annual leave</li> <li>Company part-funded private health insurance and eyecare allowance </li> <li>Life insurance (3 times base salary)</li> <li>Employee Assistance Programme - 24/7 helpline for your wellbeing</li> <li>Learning and development allowance of £300 annually</li> <li>Cycle to work scheme</li> <li>Hybrid way of working - we’re all in the office on Tuesdays and Thursdays</li> <li>Company provided breakfast &amp; snacks on office days</li> <li>Early Finish Fridays - log off at 3 PM on a Friday if you have completed your tasks by then</li> <li>Great office space in central London and a great working environment</li> <li>You will love what you do – waking up every day solving one of the biggest social problems of our generation - food waste</li> <li>Committed team members with broad experience who share a common passion to build a world class business</li> </ul>

Customer Success Executive (German + one European language) - Graduate role

About usFood waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 70 countries around the world supported by our offices in London, Dubai, Singapore, Cluj-Napoca (Romania) and Chicago. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations.As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has received tremendous enthusiasm from our clients and the industry. You can read more about it on<a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai"> our website</a> and<a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/"> this article in Forbes.</a>Other recent accolades saw Winnow listed in the top 10 of the <a href="https://forwardfooding.com/foodtech500/">FoodTech 500 awards</a> - the worlds first definitive list of the global entrepreneurial talent at the intersection between food, technology and sustainability, as well as winning Impact 50's most impactful companies to work for. You can read more about it<a href="https://blog.winnowsolutions.com/winnow-named-an-impact-fifty-winner"> here</a>.We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission:Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term.Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial.People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience.Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food.Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey.People and planet positive. We’re caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we’re also committed to actively reducing our own footprint while doing so. We’re leaving the planet and its people better off than we found them.This is an opportunity to join an exciting organisation and help us propel our growth at what are truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it.<a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/"></a>About the role Our team is responsible for building tools used by our customers and Winnow teams to manage the food waste tracking activities, and present high-quality, clear, actionable insights about what is wasted and how can it be reduced.Developing such a product involves many different concerns and teams: creating solutions that work well in a busy kitchen environment, scalable and flexible cloud systems, managing large amounts of data, and exposing it to customers.We are looking for a talented senior software engineer to join our team and help us in this mission. With front-line exposure to our systems, you will have the opportunity to expand / enrich your knowledge in this exciting and cutting edge arena.We use a wide variety of technologies to solve the complex problems we are facing. Our favourite candidates are developers that follow best practices in any programming language, who use the best tool for the job and can adapt to a rapidly changing environment.Key responsibilitiesThis role will sit within our Hub or Insights development teams, working on internal and customer facing tooling and analytical applications.You will be expected to be involved with all aspects of software delivery:<ul><li>Creating technical designs</li></ul><ul> <li>Writing reusable, testable, and efficient code</li> <li>Implementing automated tests</li> <li>Developing CI/CD pipelines</li> <li>Deploying, monitoring, and maintaining the production system</li> </ul>You will be working as part of a best in class product and engineering team, delivering cutting edge software solutions.Our TechnologyOur current technology stack is outlined below:<ul> <li>Java 17</li> <li>Spring Boot, Apache Camel</li> <li>PostgreSQL, MySQL, AWS Redshift</li> <li>VueJS 3</li> <li>REST APIs</li> <li>Microservice-style, event-driven cloud architecture</li> <li>Kafka, MQTT</li> <li>Docker for both our cloud and edge-device applications</li> <li>AWS</li> <li>IoT ‘smart’ edge devices (nVidia embedded GPUs)</li> <li>Linux-based embedded OS on our Edge devices</li> <li>Continuous Integration and Delivery using Jenkins, SonarQube</li> <li>Terraform, Kubernetes, NewRelic for infrastructure management</li> <li>In the company we also use: Go, Python, Android apps (Kotlin), Grafana, Pentaho / Saiku, React Native, Serverless functions</li> </ul>Requirements<ul> <li>You should have a good understanding of the Java programming language and developing webservices which you will have gained in your professional working career</li> <li>You have a deep understanding and good experience of relational databases and SQL queries (ideally PostgreSQL)</li> <li>Your primary focus will be developing our server-side software (mostly Java using Kafka or REST APIs) but able to help out with other technologies (e.g. Python, Go) when necessary</li> <li>You should be comfortable with using Linux terminal environments</li> <li>Understanding of programming (not just using frameworks, extensions and plugins but understanding what they do, how they work and if needed build/extend them)</li> <li>Understanding of Continuous Integration, Continuous Delivery, Unit and Integration Testing</li> <li>Experience working with tools like JIRA and Confluence</li> <li>Basic understanding of front-end technologies</li> <li>Experience with the development of a major project/product hosted in AWS is a plus</li> <li>Having interest to learn and work with other tools and languages, such as Python (preferred) and Go is a plus</li> <li>Using Jenkins as the CI tool is a plus</li> </ul>Benefits<ul> <li>Competitive base salary </li> <li>Meal tickets - 35 RON per working day</li> <li>2 Wellness hours per month plus a 274 RON gross monthly wellness allowance or the option to swap the wellness allowance for a 7Card subscription </li> <li>25 days of paid vacation time in addition to national holidays, plus the option to buy a further 5 days annual leave </li> <li>Company part-funded private health insurance and eye care allowance</li> <li>Life insurance (3 times base salary) </li> <li>Company stock options package </li> <li>Eligible for discretionary annual bonus</li> <li>Employee Assistance Programme - 24/7 helpline for your wellbeing</li> <li>Learning and development allowance of 1,730 RON annually </li> <li>Hybrid way of working - we’re all in the office on Wednesdays and Thursdays</li> <li>Company provided breakfast &amp; snacks on office days</li> <li>Early Finish Fridays - log off at 3 PM on a Friday if you have completed your tasks by then</li> <li>Our own office space with a great working environment </li> <li>You will love what you do – waking up every day solving one of the biggest social problems of our generation - food waste</li> <li>Committed team members with broad experience who share a common passion to build a world class business</li> </ul>

Lead Backend Developer

About usFood waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 70 countries around the world supported by our offices in London, Dubai, Singapore, Cluj-Napoca (Romania) and Chicago. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations.As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has received tremendous enthusiasm from our clients and the industry. You can read more about it on<a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai"> our website</a> and<a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/"> this article in Forbes.</a>Other recent accolades saw Winnow listed in the top 10 of the <a href="https://forwardfooding.com/foodtech500/">FoodTech 500 awards</a> - the worlds first definitive list of the global entrepreneurial talent at the intersection between food, technology and sustainability, as well as winning Impact 50's most impactful companies to work for. You can read more about it<a href="https://blog.winnowsolutions.com/winnow-named-an-impact-fifty-winner"> here</a>.We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission:Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term.Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial.People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience.Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food.Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey.People and planet positive. We’re caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we’re also committed to actively reducing our own footprint while doing so. We’re leaving the planet and its people better off than we found them.This is an opportunity to join an exciting organisation and help us propel our growth at what are truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it.About the roleThe Winnow Business Development team consists of nearly 20 talented sales professionals spread across our commercial hubs in Singapore, Dubai, London and Chicago. The team plays a crucial role within the organisation taking responsibility for driving revenue growth by identifying new opportunities, building strategic partnerships, and maximizing revenue through effective sales and marketing efforts. Ultimately, it’s the job of the BD team to establish and grow Winnow’s footprint in the marketplace, increasing the number of systems in the field which will lead to a reduction in food waste across the globe.With ambitious growth plans a new opportunity has arisen for a Sales Development Representative to join our growing team. Key responsibilitiesIn this role you will play a pivotal role in driving the growth of our product within EMEA by generating and qualifying leads for our sales team. Key responsibilities include:<ul> <li>Lead generation: identify and research potential leads within target industries and market segments using various tools and resources.</li> <li>Outbound prospecting: conduct outbound prospecting activities, including cold calling, email outreach, and email campaigns, to engage with decision-makers and influencers.</li> <li>Lead qualification - qualify inbound leads based on predefined criteria to ensure alignment with our ideal customer profile and their potential to benefit from Winnow within their organisations.</li> <li>Lead nurturing - build and maintain relationships with prospects through regular communication and follow-up to understand their needs and challenges.</li> <li>Schedule sales meetings: schedule qualified leads for product demonstrations and introductory meetings with our sales team to move them through the sales pipeline.</li> <li>Zendesk management - utilise Zendesk (our CRM system) to track and document all prospecting activities, customer interactions, and lead status updates.</li> </ul>RequirementsAbout you  Education and experience <ul> <li>You are likely to be degree educated </li> <li>You may have some previous experience as a Sales Development Rep, and are perhaps looking to develop those skills in a SaaS and/or Purpose driven environment </li> <li>Track record of exceeding lead targets and achieving sales quotas is preferred</li> <li>Hands-on experience with multiple sales prospecting techniques like cold calling, cold emailing and social outreach</li> <li>Previous experience as having worked as a Sales Development Representative would be an added advantage</li> <li>Proficiency in English is essential for effective communication with headquarters, while fluency in French and Spanish is required to engage successfully with the regional market</li> </ul>Personal attributes<ul> <li>You are a results driven individual who is determined to deliver your targets and resilient in facing the inevitable rejection which comes with a Sales role</li> <li>You are a proactive go-getter who doesn’t sit passively waiting for things to happen, rather gets out there and makes them happen!</li> <li>With excellent communication skills you are a confident and articulate presenter. You communicate clearly in both written and spoken language and are confident communicating via phone and e-mail. You listen attentively and are experienced in building successful relationships at all levels from CEO to analyst</li> <li>You are persuasive and personable and find building relationships with your customers enjoyable</li> <li>You are comfortable taking ownership and accountability for your work whilst working effectively as part of a larger team</li> <li>You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data.  You take your time to get things right first time</li> <li>You are able to organise yourself, including effective scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines. You understand the importance of keeping systems up to date, and are meticulous in ensuring you stay up to date with system entries</li> <li>You are ambitious to grow your career in Sales, and excited to lay foundation skills through a Sales Development Representative role</li> </ul>Our shared attributes<ul> <li>You are both passionate and measured. You carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term</li> <li>You are transparent in approach and enjoy healthy, respectful debate. You work hard to build open and honest collaborative relationships</li> <li>You get things done and seek to continually improve. Your customers want you on their team</li> <li>You are passionate about the value of food and are committed to the fight against food waste</li> <li>You are humble in approach and quick to pitch in if you see someone struggling</li> </ul>Benefits<ul> <li>Competitive base salary</li> <li>Eligible for sales commission scheme</li> <li>Company stock options package</li> <li>Matching pension scheme</li> <li>2 Wellness hours per month plus a £48 gross monthly wellness allowance</li> <li>25 days of paid vacation time in addition to national holidays, plus the option to buy a further 5 days annual leave</li> <li>Company part-funded private health insurance and eyecare allowance </li> <li>Life insurance (3 times base salary)</li> <li>Employee Assistance Programme - 24/7 helpline for your wellbeing</li> <li>Learning and development allowance of £300 annually</li> <li>Cycle to work scheme</li> <li>Hybrid way of working - we’re all in the office on Tuesdays and Thursdays</li> <li>Company provided breakfast &amp; snacks on office days</li> <li>Early Finish Fridays - log off at 3 PM on a Friday if you have completed your tasks by then</li> <li>Great office space in central London and a great working environment</li> <li>You will love what you do – waking up every day solving one of the biggest social problems of our generation - food waste</li> <li>Committed team members with broad experience who share a common passion to build a world class business</li> </ul>

Sales Development Representative (French & Spanish required) - Graduate role

About us<a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/"></a>Food waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 70 countries around the world supported by our offices in London, Dubai, Singapore, Romania and Chicago. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations.As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has received tremendous enthusiasm from our clients and the industry. You can read more about it on<a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai"> our website</a> and<a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/"> this article in Forbes.</a>Other recent accolades saw Winnow awarded a winner of Impact 50's most impactful companies to work for. You can read more about it<a href="https://blog.winnowsolutions.com/winnow-named-an-impact-fifty-winner"> here</a>. Similarly, Winnow has been included in the Top 30 Best Small and Medium companies to work for in 2023 by undelucram.ro.We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission:Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term.Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial.People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience.Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food.Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey.People and planet positive. We’re caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we’re also committed to actively reducing our own footprint while doing so. We’re leaving the planet and its people better off than we found them.This is an opportunity to join an exciting organisation and help us propel our growth at what are truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it. About the role We are looking for a QA Team Lead to assess software quality through Manual and Automation testing across our suite of tools and services. At Winnow, we develop and maintain our own Web platforms and Android applications using a variety of technologies.In this role, you will work cross-functionally with multiple teams to gain a deep understanding of their products and ensure the delivery of reliable, functional, and well-tested solutions. You will also lead and support a team of QA Engineers, providing guidance and mentorship. In addition to team leadership responsibilities, the QA Team Lead will be hands-on with both Manual and Automation testing, as needed. This role requires balancing technical testing tasks with leadership activities to ensure the overall quality of the products and the continuous development of the QA team.This is a 2-year fixed-term contract to cover maternity leave, with the potential to transition into a permanent role, depending on business needs.Requirements<ul> <li>A minimum of 5 years’ experience in Software Quality Assurance. </li> <li>Proven experience in both Manual and Automated testing. </li> <li>At least 2 years of experience leading and mentoring QA teams.</li> <li>Solid understanding of QA methodologies, tools, and processes, and ability to define and improve in-house testing procedures. </li> <li>Proven ability to estimate, prioritise, and manage testing activities across multiple teams and projects.</li> <li>Strong understanding of various testing techniques (Functional, Non-functional, Regression, Smoke, Exploratory, etc.) and the ability to identify the most effective techniques, datasets, and tools for each case. </li> <li>Extensive experience in writing and executing manual test cases for both web-based and mobile platforms. </li> <li>Experience working with Test Management tools, such as Test Rail. </li> <li>Proficiency in Jira or similar issue tracking tools; strong documentation skills for tracking, prioritising, and reporting defects.</li> <li>Ability to collaborate closely with developers to understand changes, design specific test plans/scripts, and ensure testability of code.</li> <li>Familiarity with SQL and working with databases (e.g. SQL, Redshift); ability to write and execute queries for data validation.</li> <li>Experience with API testing (e.g., Postman, REST-assured) and understanding of request/response structures. </li> <li>Working knowledge of automation frameworks (e.g., Selenium, Playwright, ideally in Java, and experience integrating automated tests in CI/CD pipelines. </li> <li>Experience working in Agile/Scrum environments, including sprint ceremonies and collaboration with cross-functional teams. </li> <li>Strong attention to detail and organisation skills, with the ability to meet deadlines and manage competing priorities. </li> <li>Demonstrated ability to ensure that delivered features meet the Acceptance Criteria as defined by the Product Owner. </li> <li>Comfortable working at both the Functional and Non-functional testing levels (e.g., Performance, Usability, Security). </li> <li>Effective written and verbal communication skills, with confidence in working with stakeholders at all levels. </li> <li>Excellent problem-solving, critical thinking, and analytical capabilities.</li> <li> Approachable and able to interact with all levels of staff with confidence when working with, reporting to, and providing/receiving guidance from team members. </li> <li>As a QA Team Lead, you will be responsible for:</li> <ul> <li> Overseeing all testing activities and ensuring that defined QA processes and best practices are consistently followed throughout the development lifecycle. This includes reviewing test cases and providing actionable feedback. </li> <li> Providing constructive guidance and feedback to team members. This includes recognizing and celebrating achievements when expectations are met or exceeded, as well as offering support and direction when improvement is needed. </li> <li> Delegating tasks effectively, assigning appropriate resources, and maintaining clarity of ownership and accountability within the QA team. </li> <li> Setting quarterly objectives that align with the company's OKRs, project goals, and individual team members' development plans. </li> <li> Contributing to the hiring process, including participating in interviews, onboarding new team members, and assigning mentors to ensure a smooth ramp-up. </li> <li> Staying current with QA standards, tools, and industry best practices, and sharing relevant updates with the team to continuously improve testing strategies and ensure high-quality deliverables.</li> </ul> </ul>Technical Qualifications<ul><li>BS/MS degree in Computer Science, Engineering or a related subject (or equivalent experience).</li></ul>Benefits<ul> <li>Competitive base salary. </li> <li>Meal tickets - 35 RON per working day.</li> <li>2 Wellness hours per month plus a 274 RON gross monthly wellness allowance or the option to swap the wellness allowance for a 7Card subscription. </li> <li>25 days of paid vacation time in addition to national holidays, plus the option to buy a further 5 days annual leave. </li> <li>Company part-funded private health insurance and eye care allowance.</li> <li>Life insurance (3 times base salary). </li> <li>Company stock options package. </li> <li>Eligible for discretionary annual bonus.</li> <li>Employee Assistance Programme - 24/7 helpline for your wellbeing.</li> <li>Learning and development allowance of 1,730 RON annually. </li> <li>Hybrid way of working - we’re all in the office on Wednesdays and Thursdays.</li> <li>Company provided breakfast &amp; snacks on office days.</li> <li>Early Finish Fridays - log off at 3 PM on a Friday if you have completed your tasks by then</li> <li>Our own office space with a great working environment </li> <li>You will love what you do – waking up every day solving one of the biggest social problems of our generation - food waste</li> <li>Committed team members with broad experience who share a common passion to build a world-class business.</li> </ul>

QA Engineer Team Lead

About usWinnow is a fast growing start up, developing cutting edge technology to tackle the $1 trillion global food waste problem by transforming the way we produce food. Established in 2013, we are currently operating in over 70 countries, and we are just at the start of our journey. As the global leader in addressing food waste, we are committed to continuing to push the envelope on what technology can do to solve this problem. For example, Winnow Vision, our artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has been received tremendous enthusiasm from our clients and the industry. You can read more about it on <a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai">our website</a> and <a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/">this article in Forbes.</a>Other recent accolades saw Winnow awarded a winner of <a href="https://blog.winnowsolutions.com/winnow-named-an-impact-fifty-winner">Impact 50's most impactful companies</a> to work for, as well as included in the Top 30 Best Small and Medium companies to work for in 2023 by undelucram.ro.Our intern programmeParticipating in the intern programme at Winnow isn’t about taking a back seat. You’ll be given real work and will be accountable for delivering a set of assigned responsibilities.The Technical Support team is the lifeline to our sites. As an intern in our Support team you'll play a frontline role in delivering the exceptional Technical Support service our customers deserve and will directly help them reach their food reduction targets. More specifically, during your placement you will learn to:<ul> <li>Assess and solve any technical challenges faced by our clients within specific SLA’s</li> <li>Track Winnow systems globally (with a focus on EMEA and Americas regions), and proactively contacting sites where technical challenges are detected</li> <li>Identify root cause problems and escalate common issues to the tech team in a structured manner</li> <li>Review and monitor our Kanban and Zendesk boards</li> <li>Log and update records of issues as they escalate</li> <li>Provide help and answers to the customers' technical issues through identification of the problem itself, research on answers and subsequent provision of guidance</li> <li>Develop product knowledge documentation to serve as a technical resource</li> <li>Collaborate closely with internal teams in different regions</li> </ul>About the teamThe Technical Support team plays a crucial role in taking responsibility for running the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites.The goal – successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale. Once, key clients, the aim is to provide an immaculate service avoiding churn and increasing revenue.Tech Support team is the lifeline to our sites. We believe in excellent customer service and put our clients at the forefront of what we do. This role is responsible for being the frontline support to our clients and ensure they are able to use the Winnow system to reach their food reduction targets. The role would be perfect for someone that loves problem-solving, proactively speaking to customers, and wanting to operate independently.Our TechnologyTechnology is at the forefront of what we do, and the success of our company is based on our world-class technology and on finding solutions to real world problems that have not been solved to date. Our current stack includes:<ul> <li>Languages: Java, VueJS, Python, Go</li> <li>Android apps (Kotlin/Java)</li> <li>PostgreSQL, MySQL</li> <li>REST APIs</li> <li>Analysis of Technical Issues / Troubleshooting</li> <li>Hands-on IT background, with technical understanding, appreciation of modern systems architecture, security and high availability.</li> <li>Designing and manufacturing IoT ‘smart’ edge devices and expanding using Linux powered devices on the field collecting data using cutting edge technologies (BalenaOS/ShellScripting)</li> <li>Focus on security, user authentication, permissions, data integrity, customer satisfactions</li> <li>AWS Cloud using EC2, Aurora, S3 and other services</li> <li>JIRA, Confluence, BitBucket (Atlassian products)</li> <li>Moving to a Microservices architecture using Kafka for messaging and currently implementing other patterns</li> <li>Agile team using Scrum or Kanban (each team chooses the best approach to drive results)</li> <li>Reporting and Analytics using Pentaho</li> </ul>RequirementsAbout youDriven and ambitious you will be excited about gaining experience in a fast paced organisation during one of the most exciting and dynamic times in our business.Things move quickly at Winnow so you’ll be able to work under pressure, get going of your own accord and use your initiative to get things done. You’ll be able to work at speed without compromising on accuracy and will be able to work as part of a team.Your extraordinary attention to detail, and pride in what we’re creating, means your standards are always high. You’re also resilient, tenacious and open to feedback.You will work alongside a talented team who are motivated by building an exciting business and leaving the world a better place than we found it.Education and experience:Must have:<ul> <li>Candidates are likely to be at least diploma educated</li> <li>You have an advanced business level in both English and Spanish</li> <li>Availability to work the afternoon/evening shift at the end of the internship period to cover EMEA and Americas regions</li> </ul>Nice to have:<ul> <li>Experience in Customer Support or Technical Support</li> <li>ITIL Foundation</li> <li>Knowledge of the operating systems and relevant hardware or software</li> <li>Ability to quickly understand complex or technical concepts</li> <li>A keen user of technology and experienced in troubleshooting problems with ease</li> <li>Strong analytic skills; comfortable using data management tools such as Excel, performing data analysis and data annotation as needed. </li> <li>Minimum Database experience with SQL </li> <li>Experience using Google applications to coordinate with colleagues</li> </ul>Personal Attributes:<ul> <li>You share our belief that collaboration is critical to achieving our mission. You can demonstrate how you have thrived working effectively in partnership with others</li> <li>You have proven experience in challenging and questioning the status quo. You enjoy suggesting creative and innovative solutions to improve the way things get done</li> <li>You are transparent and act with integrity at all times</li> <li>You are results driven and can demonstrate how you have delivered value added solutions which are intuitive and easy to use</li> <li>You are passionate about your career. You proactively stay abreast of developments in your own field of study whilst being driven and committed to helping the organisation achieve its mission</li> <li>Proven experience of knowing what it takes to provide consistently first-class customer service to customers, remaining calm and measured even when dealing with the most demanding of individuals</li> <li>Excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to ensure you get things right the first time</li> <li>Able to self-organise, including effective project management and scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines</li> <li>Demonstrates excellent communication skills. You are articulate in both written and spoken English. You listen attentively; you process and comprehend what you hear. You are also confident enough to ask questions and to clarify ambiguous points</li> <li>You are willing to roll up your sleeves and get work done, taking the initiative to help your team members. You have a growth mentality and a willingness to learn.</li> </ul>BenefitsJoin us this Summer and you’ll look forward to:<ul> <li>A competitively paid, 10 week summer internship (starting 14th July)</li> <li>2 Wellness hours per month plus a 274 RON gross monthly wellness allowance</li> <li>Meal tickets - 35 RON per working day</li> <li>A permanent offer to join Winnow if you are successful on your internship (which can start on a part-time basis if you are still completing your studies)</li> <li>The chance to work on real projects and do real work</li> <li>Working with great technology and great technologists</li> <li>The support of a buddy in addition to a manager to support you during the programme</li> <li>Regular constructive feedback</li> <li>The opportunity to present your work to senior stakeholders and the company Founders</li> <li>Working on product with a great social mission</li> <li>Joining with a group of equally talented interns with regular social events planned</li> </ul>

Summer Intern - Technical Support (Spanish speaking)

About the companyFood waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 40 countries around the world supported by our offices in London, Dubai, Shanghai, Singapore, Romania and North America. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 40% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations.As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has been received tremendous enthusiasm from our clients and the industry. You can read more about it on <a href="https://blog.winnowsolutions.com/winnow-is-automating-food-waste-management-with-ai">our website</a> and <a href="https://www.forbes.com/sites/danagunders/2019/03/22/meet-the-smartest-trash-bin-yet/">this article in Forbes.</a>We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission:Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term. Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial. People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience. Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food. Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey. People and Planet Positive. We’re caretakers of the planet, helping to preserve and support it for now and the future. Our work already minimises the impact that the hospitality industry has on the planet, and we’re also committed to actively reducing our own footprint while doing so. We’re leaving the planet and its people better off than we found them. This is an opportunity to join a rapidly growing start-up (<a href="https://www.ft.com/content/238174d2-3139-11e9-8744-e7016697f225">ranked 78th fastest growing European start-up by the FT</a>) and help us propel our growth at what is truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it.About the roleReporting to the Financial Controller and working closely with the Business Development and operations team, including frequently supporting the CEO directly, the Finance Business Partner will play a key role in analysing the sales pipeline, projected forecasts and KPIs to help ensure we are maximising our revenue and tracking to targets. Key responsibilities:<ul> <li>Manage the accounting functions of 2/3 entities of the Winnow Group including; managing accounts receivables, credit control, accounts payable, and monthly balance sheet reconciliations.</li> <li>Support the financial controller with the monthly reporting and management presentations.</li> <li>Support the financial controller with reviewing financial systems and processes and taking a lead in implementing improvements as the business grows</li> <li>Manage the production of the sales forecast using data from the CRM system, and subsequently analyse, challenge and follow up as appropriate where data seems incomplete or inaccurate</li> <li>Regular walk-throughs with all global sales team members to confirm and challenge sales opportunities in the CRM</li> <li>Support the Financial Controller with the annual budgeting process</li> <li>Develop and maintain dashboards, KPIs and metrics which drive business decision-making</li> <li>Produce ad-hoc reports as requested by the Financial Controller / Global MDs</li> <li>Once established in the role, provide support and analysis on data and performance to all areas of the business </li> </ul>RequirementsEducation and experience<ul> <li>You will be part / fully qualified accountant </li> <li>You will have experience working in a finance team (start-up experience is a benefit)</li> <li>You will have significant experience in manipulating and analysing data, ideally gained within a finance / sales capacity</li> <li>You are likely to be degree educated</li> <li>You'll have advanced Excel / Google sheet skills and will be extremely comfortable working with numbers on a daily basis</li> <li>Experience using Xero is a benefit</li> </ul>Personal attributes<ul> <li>You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to get things right first time</li> <li>You are able to organise yourself, including effective scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines</li> <li>You have the communication skills, confidence, and maturity to regularly discuss with stakeholders at all levels and constructively challenge their inputs to the CRM, budgets, etc.</li> <li>You have a track record of identifying problems, analysing options and deploying sound decision making skills</li> <li>You are comfortable identifying trends, risks and opportunities and making recommendations to drive the business forward</li> <li>You are results driven and can demonstrate how you have delivered effective solutions in a timely manner</li> <li>You are comfortable taking ownership and accountability for your work whilst working effectively as part of a larger team</li> <li>You are able to stay focused when dealing with repetitive tasks and retain your motivation throughout to get the job completed</li> <li>You are transparent and act with integrity at all times</li> </ul>Our shared attributes<ul> <li>You are both passionate and measured. You carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term</li> <li>You are transparent in approach and enjoy healthy, respectful debate. You work hard to build open and honest collaborative relationships</li> <li>You get things done and seek to continually improve. Your customers want you on their team</li> <li>You are passionate about the value of food and are committed to the fight against food waste</li> <li>You are humble in approach and quick to pitch in if you see someone struggling</li> </ul>Benefits<ul> <li>Competitive base salary </li> <li>Meal tickets - 35 RON per working day</li> <li>2 Wellness hours per month plus a 274 RON gross monthly wellness allowance or the option to swap the wellness allowance for a 7Card subscription </li> <li>25 days of paid vacation time in addition to national holidays, plus the option to buy a further 5 days annual leave </li> <li>Company part-funded private health insurance and eye care allowance</li> <li>Life insurance (3 times base salary) </li> <li>Company stock options package </li> <li>Eligible for discretionary annual bonus</li> <li>Employee Assistance Programme - 24/7 helpline for your wellbeing</li> <li>Learning and development allowance of 1,730 RON annually </li> <li>Hybrid way of working - we’re all in the office on Wednesdays and Thursdays</li> <li>Company provided breakfast &amp; snacks on office days</li> <li>Early Finish Fridays - log off at 3 PM on a Friday if you have completed your tasks by then</li> <li>Our own office space with a great working environment </li> <li>You will love what you do – waking up every day solving one of the biggest social problems of our generation - food waste</li> <li>Committed team members with broad experience who share a common passion to build a world class business</li> </ul>

Explore jobs

Get Hired

Discover climate organizations

Join our Fellowship

Post a job

Speak at our Fellowship

Become a Climatebase member

Winnow

Sectors

Company Description

Jobs (13)

Email me jobs from Winnow

Sectors

Drawdown Solutions

Email me jobs from Winnow

PLATFORMS

MEMBERS

WHO WE ARE